Refund Policy

Last updated: July 8, 2026

LessonRelay is a digital service. Because AI lesson follow-up drafts are delivered immediately upon use, refunds are generally not available once credits have been consumed.

Founding Teacher Plan

• The Founding Teacher plan costs $9 per month during early access.
• You may cancel at any time. After cancellation, you keep access to your plan benefits until the end of your current billing cycle.
• We do not offer partial refunds for unused days within a billing cycle.

Legacy 5-Pack Credits

• Some early users may still have legacy 5-pack credits. These credits were sold to early testers before the current Early Access subscription model. They are no longer available for new purchase.
• Once an AI lesson follow-up has been successfully generated, that credit is considered used.
• Unused legacy 5-pack credits do not expire.

When We May Issue a Refund

We may consider a refund in the following situations:

• You were charged in error (such as a duplicate charge).
• A technical issue on our end prevented you from using the service, and we were unable to resolve it.
• Other circumstances where we determine a refund is appropriate.

To request a refund, please contact us at support@lessonrelay.com with your account email and a description of the issue. We review requests on a case-by-case basis and aim to respond within 3 business days.

How Refunds Are Processed

Refunds are processed through the payment provider used for your purchase (Paddle or Creem) and returned to the original payment method. Processing times depend on your bank or payment provider.

Contact

For billing or refund questions, email support@lessonrelay.com.